Helping You

Do the Right Things


Deliver Optimal Results


Jim Christensen, Principal of this firm, is a Lean Six Sigma Master Black Belt (also a Certified Six Sigma Black Belt through the American Society for Quality) with over 40 years of professional business experience and over 25 years of leadership in service enterprises. Jim is a trained examiner and Team Leader for the Wisconsin Forward Award (state Baldrige competition). This experience has yielded skills and knowledge that provide customers with valuable solutions when they need help.

Jim has recently been recognized for his leadership skill and talent. He is now serving on the Board of Directors for a major healthcare provider in South Central Wisconsin, and was recently elected to serve a term on the Board of Directors for Madison Downtown Rotary, one of the largest Rotary clubs in the association. 


 We don't consider ourselves successful unless you as a customer feel you are successful.  We assist with guidance in strategy, process design, and the tools necessary to assess your performance, and stand ready to offer all the assistance needed when you ask for help.